| Following the recent developments with COVID-19, social distancing and the nationwide lockdown, we recognise the effect it will have on our members’ ability to earn rewards. The following are affected: Members going to the gym or doing Parkruns for Active Dayz, gym membership fees for Save as you Gym members and Members’ Healthy Heart Scores or fitness assessment results expiring during this period. Here is how we can help: What happens to your Active Dayz? We’ll work out your average gym visits, Parkruns and total Active Dayz for the previous three months. |
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| Scenario 1 If you have no Active Dayz, we’ll give you your average gym visits and Parkruns from the previous three months. |
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| Scenario 2 If you have some Active Dayz based on steps and calories, but this is less than your average, we’ll make up the difference to get you to the average from the previous three months. |
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| Scenario 3 If you have some Active Dayz based on steps and calories, but this is more than your average, we’ll give you your actual number of Active Dayz. |
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| What happens to your Save as you Gym fees? We’ll use the average discount over the past three months to calculate your fee for March and April. What happens if your Healthy Heart Score or fitness assessment result expires in March or April? We’ll extend the expiry date of the result to the end of April 2020. Your points will only be allocated once it’s safe for you to go for another assessment and we receive the results. We will only allocate your points once you do another health or fitness assessment and we receive the results. |
Please do not hesitate to contact us if you have any queries.
Regards,
Momentum Irene